The ShoreTel VoIP phone system scales seamlessly from 0 to 10,000 users making it a perfect match for small, medium and large businesses. A completely integrated system with PBX, voice mail and automated attendant functionality, the solution has installation, administration and management tools that are second to none in the industry that will liberate you from the tyranny – cost and complexity – of other vendor solutions – cobbled together by data networking vendors or repainted to look like new by legacy-minded vendors. The system is ideal for multi-site companies since the distributed architecture unifies multiple locations so their phone system behaves as one, unified system.

The resulting solution provides a single-image system for all locations and all voice applications. Gone are the days of multiple PBXs, multiple voice mail systems, multiple automated attendants, multiple ACD systems – all with their unique management interfaces. The ShoreTel VoIP phone system is distributed, the voice applications are integrated, and the management interface is best in class. Finally, somebody got it right.

"Having our own phones and voicemail has really changed the face of how we do business. Because parents can reach us directly, it opens the lines of communication much faster and allows us to be more efficient."

Derek Edens
Assessment and Technology Coordinator
David Douglas School District, Portland, Oregon

 

"Before installing a ShoreTel system, we struggled with a hodge-podge of different phone systems. Every move or upgrade meant a long wait for services and additional cost. ShoreTel is saving Muzak a lot of money."

Dave Thompson

Director of Information Technology
Muzak


VoIP Reliability: Architectural Considerations

A Technical White Paper


Cisco vs ShoreTel
The Impact of VoIP Architecture on Management and TCO
Kevin Tolly, The Tolly Group