The award-winning ShoreTel family of desktop applications brings the power of IP telephony to the individual's desktop – while setting a new standard for enterprise productivity.

Building on the voice and data convergence supplied by your ShoreTel IP network, ShoreTel desktop applications lower the barrier imposed by traditional telephony solutions while giving your workers the tools they need to be successful.

Benefits:

A PBX On Your Desktop
ShoreTel Call Manager gives enterprise users the equivalent of a desktop PBX—a powerful, all-purpose tool for managing voice communications. With ShoreTel Personal Call Manager, workers can quickly browse contacts and make calls from local directories or from Microsoft Outlook.
                                        

Ease-of-Use

The friendly, graphical interface of the Call Manager provides easy access to sophisticated features, including "on-the-fly" conferencing and document sharing.

                                 

Increased Productivity
With ShoreTel desktop applications, knowledge workers spend less time navigating complex telephone systems – and more time performing critical tasks. The technology stays in the background, not in the user's face.

Additional Features:

Seamless Integration with Outlook
ShoreTel desktop productivity software transforms Microsoft Outlook into a multi-media communications center – giving users control over both voice and email messages. Your workers can initiate calls and check voice mail with the contact management software they are already using.
Presence-awareness
Call Manager can tell you if the person you are calling is available – before you make the call. The application's built-in intelligence saves time and optimizes the time users invest on calls.

Show-me conferencing
Call Manager users can instantly share documents with other parties during a call.                     

The ShoreTel Desktop Advantage:

Always Available and Easy to Use
Call Manager resides on the user desktop – non-intrusive, but always available. An intuitive, graphical interface gives users quick access to all available telephony features.

A Productivity Engine
ShoreTel desktop applications put telephony power in the hands of users—your knowledge workers benefit from an unprecedented level of control over telephone communications. In addition, the migration of telephony functions to the desktop reduces the workload of support staff responsible for maintaining traditional, centralized telephony solutions.

Customizable

Call Manager is available for general users in two different feature levels. Personal Call Manager puts an intuitive telephone management tool in the hands of every user, while Advanced Call Manager adds integrated presence awareness and "Show Me" capability for drag-and-drop data sharing.

Easy Adaptation to Different Types of Telephone Environments

ShoreTel desktop applications work smoothly with any type of telephone – whether it's a feature-rich ShoreTel IP phone or an ordinary analog phone.

SoftPhone

ShoreTel Call Manager includes an optional SoftPhone desktop utility that delivers telephony capabilities to a user's PC. Knowledge workers no longer have to be tethered to a phone line to check voice mail or perform other telephony tasks.